Get a 2 Year Warranty
when you buy a Lava mobile.
How Does it work?
The warranty is applicable on following:
Smart Phones: A44, A52, A77, A97 IPS, A97_2GBPlus, Z60, Z70, Z80, Z90, A97, A97 IPS Signature, A 97 2GB, Z10, Z10_3GB and Z25.
Feature Phones: Captain N1 Lite, Captain N1, Captain 4i, Captain k1 plus, Captain 9s, ARC 101, KKT Pearl, KKT Pearl FM, KKT 28i, ARC One+, SPARK i7, SPARK i8, KKT 34 Power, KKT 40 Power+, ARC 105, KKT 9s, SPARK Curvy+.
Yes, your handset is eligible as long as it is in the applicable list and has been purchased on or after 26th August, 2017
No. The 2 Years Warranty is applicable on purchases made in India
Please visit the nearest LAVA authorized service center. You can view the full list here: http://www.lavamobiles.com/support
No. Please visit the nearest LAVA authorized service center with the handset to avail the warranty. No documents are required.
The 2 Years Warranty will be activated automatically on purchase (on applicable devices).
Please know that when you insert your SIM in a new device, you will receive an SMS which will have an ‘OK’ option. Once you select ‘OK’, you will receive the following SMS:
“2 year warranty is active on MODEL NAME IMEI 999999999999999. Warranty for TP/LCD-1 year, Accessories-6 Months TnC apply-18602007500/www.lavamobiles.com”
For existing handsets which meet the criteria, the Warranty is already active.
Please know that only the models mentioned in Point No. 1 are covered under Two Years Warranty. If your device is not a part of the list, it is not eligible for the 2 Year Warranty.
The following parts are covered under the warranty:
Battery and Accessories: 6 Months
Display and Touch Panel: 12 Months
All Other Parts: 24 Months